The details, upfront.

Clear answers to common questions about research, coverage, timing, and payment.

Good decisions begin with good questions.

01How long will my request take?

Generally, reports are completed in 24 to 72 hours. If the report will take longer, we will notify you as to the reason, and anticipated date of completion. Delays are usually caused by additional time needed by the researcher to pull records, or County Clerks that are short staffed or experiencing a heavy workload.

02How do I pay for my request?

You can pay with a credit card, Cash App, Venmo, a mailed check, or a PayPal invoice. Companies or individuals with an ongoing need to run multiple reports can establish a line of credit.

03Does your national criminal report cover every county in the US?

No. There is no criminal report that covers all counties in the US. Some counties are not computerized, and their records could not be indexed in the criminal database until the data is in an electronic format.

04How do I know what counties your national criminal database covers?

Just ask. We will be glad to send you a list.

05Can you do an FBI criminal check?

No. Only the FBI has access to the FBI Criminal Database.

06Can you do a fingerprint criminal check?

No. You must appear in person to have your fingerprints scanned and printed.

07My applicant does not want to give me their social security number. Can you do a report without one?

Yes, but it will be incomplete. A social security number will identify the places where an applicant has lived and worked in the past where a criminal check needs to be done. It will also notify us if the number is valid and if the number belongs to the applicant of not.

08How is this different from the background check in our HR software?

Built-in checks usually run an instant database search and return whatever it holds. Our licensed investigators confirm identity, search under aliases and prior addresses, and verify records at the source where needed — catching details automated checks can miss or mismatch.

09Do you only run a national database search?

No. National databases are a useful starting point, but they do not cover every county. We combine them with county, statewide, and federal searches and courthouse record retrieval so the report reflects where your subject has actually lived and worked.

Let's talk about what you need to know.

A free, no-obligation consultation and price quote, up front.

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